To improve the product support of Prosper Software House, it operates a case management documentation system. The access to it is included in the maintenance / development contract. The purpose of the ticketing system is to accurately document your comments in terms of content and time, so that we both can retrieve any open or closed posts or add a comment.
The software automatically forwards all entries to our specialists, who can respond to them as soon as possible, even immediately.
Please enter the username you received from us and the password you provided when you first logged in to comment. Clicking the Login button opens the reporting system.
After logging in, select the appropriate project, then click the Report a bug link to fill in the fields as appropriate. In the Description section, please state the circumstances / conditions / comments briefly but precisely. This way our staff can interpret or reproduce the situation.